Shipping policy
Shipping Policy
Effective Date: January 18, 2025
At Free Medicine Club, we aim to deliver your orders promptly and securely.
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Processing Time:
- Orders are typically processed within 3-5 business days. Custom items may require additional time.
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Shipping Rates:
- Shipping rates are calculated at checkout based on your location and the weight of the package.
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Delivery Times:
- Domestic shipping: 5-10 business days after processing.
- International shipping: 10-20 business days, depending on the destination.
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Tracking:
- You will receive a tracking number once your order is shipped.
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Lost or Delayed Shipments:
- If your package is delayed, please allow additional time as shipping carriers may experience issues beyond our control. Contact us at info@freemedicineclub.com for assistance if your package is lost.
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Returns for Incorrect Addresses:
- If a package is returned due to an incorrect address, the customer is responsible for additional shipping costs.
For questions about your shipment, contact us at info@freemedicineclub.com.