Shipping policy

Shipping Policy

Effective Date: January 18, 2025

At Free Medicine Club, we aim to deliver your orders promptly and securely.

  1. Processing Time:

    • Orders are typically processed within 3-5 business days. Custom items may require additional time.
  2. Shipping Rates:

    • Shipping rates are calculated at checkout based on your location and the weight of the package.
  3. Delivery Times:

    • Domestic shipping: 5-10 business days after processing.
    • International shipping: 10-20 business days, depending on the destination.
  4. Tracking:

    • You will receive a tracking number once your order is shipped.
  5. Lost or Delayed Shipments:

    • If your package is delayed, please allow additional time as shipping carriers may experience issues beyond our control. Contact us at info@freemedicineclub.com for assistance if your package is lost.
  6. Returns for Incorrect Addresses:

    • If a package is returned due to an incorrect address, the customer is responsible for additional shipping costs.

For questions about your shipment, contact us at info@freemedicineclub.com.